In January, the entire Nellis Group team read The Tipping Point: How Little Things Can Make A Big Difference by Malcolm Gladwell for #NGBookClub. As the title explains, the book goes into deep detail about how even the smallest things can lead to worldwide epidemics. It shows great real life examples that should inspire you to start making little changes and thinking big. Here’s what our Real Estate team took away from the book as we strive to provide the best client experience:
Key Takeaways
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Help understand your family, friends and clients better.
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Understand the world around you and the law of stickiness.
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People aren’t a business strategy, they are a relationship.
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Little changes have big effects.
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One person can make a difference, start a chain reaction.
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People are a product of their environment.
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Tweak small details to make big changes.
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Repetition helps predict outcomes and makes things more enjoyable.
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People are either mavens, connectors, or salespeople.
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Connectors bring the world together, Realtors are connectors
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Epidemics can end as quick as they begin.
We loved this book and will be looking for those small changes and ideas that will have a huge impact on how we can impact our clients, and the local community through charity.
NEXT MONTH: Wealth Can’t Wait By David Osborn & Paul Morris
Each month, the Nellis Group Book Club chooses and reads a book that helps us grow in the 4 key areas of our lives; Business, Health, Wealth and Personal Growth. These books help our team not only grow as individuals personally, but help our team to develop new habits, new ways of thinking, problem solving techniques and customer service skills that translate into the best Real Estate experience for all of our clients. We encourage you to read along with us and share your findings with us in the comments section. (Link to buy the book on Amazon or Kindle)